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Service upgrade丨Both hard and soft, Rocgene product technical in-depth training
Both soft and hard

Rocgene product technology in-depth training

Since 2022, Rocgene "Little Ami" has become a new star product in the IVD industry, covering Zhejiang, Jiangsu, Shandong, Guangdong, Hebei, Henan, Tianjin, Beijing, Shanghai, Guangxi, Heilongjiang, Inner Mongolia, Anhui, Jiangxi, Hubei, etc. Hospitals at all levels, CDCs, third-party medical inspection institutes and diagnostic reagent companies in nearly 30 provinces, municipalities and autonomous regions.

In order to ensure the excellent product performance of "Little Ami" and solve a series of potential problems caused by daily wear and tear, the Rocgene technical support team has arranged a comprehensive technical training of "soft and hard" for key partners.

The trainees went to the Rocgene Xuzhou production base, experienced all the links from parts assembly to inspection and delivery, mastered various skills from hardware assembly to software performance inspection, and finally completed the training through in-depth "analysis" and restoration of "Little Ami" .

This skill upgrade training enables everyone to have a more comprehensive grasp of product-related skills, especially the in-depth learning of the hardware part, which enables many faults to be eliminated on site, which will reduce the pressure of returning to the factory for maintenance when the product fails to a certain extent. Greatly improve the efficiency of product services and ensure the stable operation of products.